Chie is a seasoned learning professional and DEI specialist with a demonstrated history of delivering high-impact, transformative learning solutions through effective consultation and analysis. Equipped with over two decades of experience in customer service, sales and relationship management, and leadership and talent development, Chie remains firmly committed to understanding the people at the core of every organisation so as to effect change from within. 

Having begun her career in sales and relationship management in the banking industry, Chie is adept at uncovering client needs in order to develop targeted solutions that get at the heart of the problem. In her role as a relationship manager, she consistently exceeded targets, by broadening the MNC client portfolio through cross-selling, or through growing SME and MME portfolios. 

Chie’s success as a frontliner facilitated her transition into the learning and development space, where she honed her expertise in designing and delivering train-the-trainer programmes. As a master trainer for HSBC’s core leadership programmes across 21 markets in APAC, she assumed regional head office responsibilities, overseeing the delivery and review of learning solutions to upskill local trainers across 15 countries. 

At Standard Chartered Bank Hong Kong, Chie successfully rolled out the Inclusive Leadership Global Programme. Her experience in regional and global roles has strengthened her ability to communicate across cultures and connect with individuals from diverse backgrounds. 

At Catalyse, Chie plays a key role in learning needs analysis and curriculum development. With her background in corporate banking, Chie is keenly attuned to the specific learning and development challenges faced by large organisations operating regionally and globally. 

As a dedicated coach and facilitator, Chie believes in leading with empathy and integrity in order to transform mindsets and catalyse growth.

Motivated by her passion to empower diverse, equitable, and inclusive workplaces, Chie has been volunteering with AWARE since moving to Singapore with her family in 2020. She also volunteers as a coach and mentor with Uplifters, empowering migrant domestic workers in Southeast Asia through education and community building.

Chie is a IECL Level 2 Organisational Coach, a LUMA Institute Human Centred Design practitioner, and a DiSC and DDI certified facilitator.