Services

Anti-Harassment & Discrimination Consulting

Workplace harassment and discrimination are serious matters for the individuals affected, and for the organisations responsible for addressing them. At Catalyse, we bring the legal rigour, lived experience, and trauma-informed care that these situations demand.

Together with our parent organisation, AWARE, Singapore’s leading gender equality advocacy organisation, we have worked closely with the Singapore Government on landmark measures including the Protection from Harassment Act, the Tripartite Advisory on Managing Workplace Harassment, and the Workplace Fairness Act. This gives us a grounded understanding of how legislation translates into organisational practice and what good looks like.

Our team of lawyers, senior leaders, and subject matter experts works with corporates and institutions of higher learning across Singapore and the APAC region, providing independent, expert support at every stage, from prevention to resolution.

Why Addressing Workplace Harassment Matters

Workplace harassment and bullying pose serious organisational risks, from eroding trust and lowering morale to reducing productivity and inviting significant legal and reputational consequences. For any organisation, inaction isn’t just a choice—it’s an untenable liability.

To build a truly resilient and ethical workplace, you must establish clear, enforceable policies to prevent harassment and discrimination. It is equally crucial to proactively equip your employees with the knowledge and tools to recognise, prevent, and respond appropriately to misconduct. This approach transforms a reactive stance into a preventative one, protecting your people and your business.

inclusive work environment

Our Anti-Harassment & Discrimination
Consulting Services

Our services may be engaged independently or in parallel with other capability-building workshops to support smoother internal alignment, implementation, and best outcomes. They are designed to be flexible and complementary, supporting organisations to tailor their approach based on current priorities, capacity, and strategic objectives.

The Workplace Fairness Act, expected to be operational in 2027, raises the bar on what organisations must uphold. We help organisations not just meet those requirements, but build the internal capability to make fairness a lived reality — embedded in culture, leadership, and everyday practice.

Experienced Diverse Trainers

Workplace Policy
Review & Development

A strong policy is the foundation of a safe and fair workplace. We help organisations draft, review and strengthen their anti-harassment and discrimination policies and processes, ensuring they are legally compliant, practically enforceable, and aligned with TAFEP guidelines, the Protection from Harassment Act, and the Workplace Fairness Act.

We review and strengthen reporting channels, investigation frameworks, disciplinary processes, and confidentiality protections, so that when concerns are raised, your organisation is ready to respond consistently, fairly, and with confidence. Grievance handling procedures are developed as an integral part of this work, ensuring employees have clear, trusted pathways to raise concerns without fear of retaliation.

Final deliverables are aligned with Singapore law and local cultural context, while reflecting your organisation's global values where relevant. Throughout our work, we apply trauma-informed principles, ensuring that policies and processes are designed with the well-being of all parties in mind.

Trauma Informed & Evidence Based

Investigation &
Advisory Services

A well-handled investigation builds trust. A poorly handled one causes lasting damage to individuals, to leadership credibility, and to workplace culture. We support organisations to get this right and work closely with clients to ensure that the process from first report to final outcome is clear, timely, and fair to all parties involved.

Our investigation services are conducted by legally trained practitioners with deep experience in workplace harassment and discrimination. We offer two levels of support depending on your needs:

  • For organisations that want to build internal capability, our Investigation Advisory service guides your team through process design, procedural fairness, documentation, and trauma-informed approaches.
  • Where an independent investigation is needed, we conduct neutral third-party investigations, managing the full process of fact-finding, interviews, evidence assessment, and reporting, while maintaining confidentiality and procedural fairness throughout.

Trauma Informed Approach

Guided Interventions -
Facilitated Conversations,
Mediation, Coaching

Not every workplace situation calls for a formal investigation. Where communication has broken down or relationships have become strained, earlier and less formal intervention can be more effective and less damaging for everyone involved.

We offer two complementary services:

  • Facilitated Conversations provide a structured but less formal neutral space for parties to be heard, gain perspective, and move forward constructively. This is available as a direct third-party service or as a capability-building workshop for managers and HR professionals.
  • Where a dispute has escalated and a more formal resolution is needed, we offer Mediation services led by accredited mediators with extensive dispute resolution experience.

Both services are grounded in trauma-informed, psychologically informed approaches designed to support meaningful and lasting resolution.

We also offer one-to-one coaching for individuals who have experienced or engaged in unwanted workplace behaviours, providing a confidential space for reflection, accountability, and behavioural change.

Workplace Policy Development

At Catalyse, we help corporations develop anti-discrimination and harassment policies that create a culture of fairness, safety, and loyalty in the workplace.

Our policy development scope includes:

  • A clear and comprehensive definition of workplace harassment and bullying
  • Transparent reporting procedures
  • A well-defined investigation framework
  • Appeals process grounded in procedural fairness
  • Practical timelines for resolution
  • Remedial actions and appropriate penalties
  • Confidentiality safeguards for all parties
  • An effective communication plan for internal policy roll-out
consultant discussing harassment and discrimination policy

Bullying & Harassment Investigations

Our consultants can offer their neutral third-party expertise on workplace bullying and harassment investigations. Whether the case is raised internally or escalated externally, we offer a neutral, trauma-informed perspective that protects the rights and respects the dignity of all parties involved.

We work alongside your internal HR and legal teams, offering input to:

  • Guide interview processes and documentation
  • Provide feedback on internal procedures or reporting breakdowns
  • Support a transparent and defensible outcome
employee reporting workplace discrimination

Policy Roll-Out & Communication

Catalyse supports your internal teams in designing and executing a comprehensive policy roll-out strategy that ensures clarity and credibility.

We help organisations:

  • Plan and deliver policy launch communications, tailored for staff at all levels
  • Develop clear, jargon-free FAQs, intranet content, and internal briefings
  • Facilitate town halls, team-level discussions, and leader alignment sessions
anti harassment and discrimination policy roll out

Manager & Employee Training

We can deliver customised training for HR, managers, and staff, equipping them with the tools to recognise, respond to, and prevent workplace harassment, bullying or discrimination. These training sessions can be delivered in-person or through virtual sessions, depending on your preference.

Our training covers:

  • First responder’s training
  • Managing unprofessional behaviour
  • Building an inclusive campus
  • Managing professional boundaries for employees, managers, and senior leaders
  • Non-violent communication
  • Active bystander training
  • Investigation techniques
anti harassment in workplace seminar

Our Anti-Harassment Consulting Services

multidisciplinary team of anti discrimination and harassment consultants

Expertise Across Disciplines

Our team unites experts in law, psychology, and organisational management to help multi-national corporations develop strategies and policies that prevent workplace discrimination and harassment.

consultant discussing policies for discrimination and anti harassment

Trauma-Informed & Research-Based

Leveraging AWARE’s research and extensive experience in supporting victim-survivors, our consultants apply evidence-based, trauma-informed strategies to address workplace bullying and discrimination.

company trusting workplace bullying consultant

Trusted by Leading Institutions

Catalyse has partnered with multi-national corporations and public organisations across Singapore and the wider APAC to implement anti-discrimination and harassment policies. Our approach is to tailor global best practices to the specific regulatory and cultural contexts of each market, ensuring effective and sustainable solutions.

advocacy driven consulting firm

Advocacy-Driven Impact

Since 2010, Catalyse has championed diversity, equity, and inclusion in workplaces across the Asia-Pacific region. Our team specialises in anti-harassment, anti-discrimination, and inclusive workplace consulting.

Harassment Compliance: What Employers Need to Know

The Tripartite Advisory on Managing Workplace Harassment, issued by the Ministry of Manpower, is a practical guide for employers and employees on preventing and managing workplace harassment. This advisory clearly defines workplace harassment and outlines recommended best practices for addressing it.

Workplace Harassment as Defined by the Tripartite Advisory on Managing Workplace Harassment

Workplace harassment occurs when a person’s behaviour causes or is likely to cause harassment, alarm, or distress to another individual. Such actions can undermine a person’s dignity, create an unfavourable work environment, and pose risks to safety and health. Examples include but are not limited to threatening a colleague, cyberbullying, and sexual harassment.

Harassment can take place through various communication channels, such as email, text messaging, or social media, and may occur outside the physical workplace—for example, during business trips, at client premises, or at other work-related events. It can be directed at or carried out by colleagues, managers or supervisors, or external parties, such as customers, contractors, interns, and volunteers.

To truly protect your people and your business, employers must proactively identify, evaluate, and control the risk of harassment in the workplace. This isn’t just about damage control; it’s an essential, proactive strategy for a safe, healthy, and harmonious environment. By integrating a systematic risk management approach, covering evaluation, preventive controls, and clear communication, you can significantly minimise the potential for misconduct.

How We Work With You

Our process is designed to be collaborative, efficient, and tailored to your needs.

anti harassment policy development meeting

Consultation & Policy Audit

We start by assessing your existing policies, procedures, and workplace environment to identify gaps and opportunities for improvement. This ensures our recommendations are aligned with your workplace culture.

anti harassment policy development

Custom Policy Development

Working closely with your leadership team, we create tailored harassment and discrimination prevention policies that meet legal requirements while reflecting your company’s values and culture.

anti harassment policy roll out and training

Training & Roll-out Support

Catalyse designs and delivers engaging training sessions for leaders and staff, paired with clear communication strategies to ensure awareness, understanding, and adoption of the anti-discrimination and harassment policies in the workplace.

post implementation consulting

Post-Implementation Advisory

Our consultants remain hands-on in providing ongoing guidance, monitoring policy effectiveness, and troubleshooting any emerging issues, helping your organisation maintain a safe and respectful workplace over time.

Open Quote
Close Quote

Frequently Asked Questions About Anti-Harassment Consulting

What qualifies as workplace harassment in Singapore?

Workplace harassment arises when an individual’s actions lead to or are likely to lead to harassment, alarm, or distress to another person. Such behaviour can compromise dignity, foster a hostile work environment, and threaten personal safety and well-being. Common examples include threatening a colleague, engaging in cyberbullying, or committing acts of sexual harassment.

Do we need separate local policies if we already have global ones?

Yes. While global policies provide a valuable framework, a localised approach is essential for true effectiveness. Having a local policy is crucial to ensure legal compliance with country-specific regulations, such as the Protection from Harassment Act (POHA) in Singapore. Local policies also address cultural nuances, language preferences, and country-specific reporting procedures, ensuring clarity and relevance for employees based in Singapore.

How are workplace harassment investigations conducted?

Catalyse provides neutral, trauma-informed investigation support to maintain fairness, confidentiality, and procedural integrity. This includes:

  • Assessing the scope and nature of the complaint
  • Conducting discreet interviews with involved parties and witnesses
  • Reviewing relevant documentation and communications
  • Making objective findings and recommendations based on evidence

Our approach aims to minimise re-traumatisation for complainants while ensuring due process for all parties.

In addition to conducting investigations, we also encourage organisations to build internal capability. Where possible, we invite a member of your organisation to work alongside our lead investigator. This not only strengthens transparency and alignment with your internal culture, but also allows your team to learn the process in real time, growing confidence and competence for future cases.

Who should attend workplace harassment training?

We recommend role-based harassment training to ensure all levels of the organisation are equipped to prevent and respond to such incidents:

  • HR teams: To handle complaints and investigations appropriately
  • Managers and supervisors: To identify, address, and escalate incidents
  • All staff: To understand their rights, responsibilities, and available support channels

Customised sessions can also be provided for high-risk or client-facing roles.

Is Catalyse’s service confidential?

Our services, especially those involving sensitive cases, can be delivered with strict confidentiality and in compliance with data protection laws. We ensure that only authorised individuals can have access to case details, and we adopt secure communication and record-keeping practices to safeguard all information.

At Catalyse, we specialise in providing consulting services to corporates & institutes of higher learning in the area of workplace harassment. Our team of experts has a wealth of experience in this field and can help your organisation develop effective policies and procedures to prevent and manage harassment in the workplace.

One of our key services is drafting workplace harassment policies. We begin by conducting a comprehensive review of your existing policies, including any global head office policies that may be applicable. We then take into consideration best practices and local law in Singapore to develop a customised policy that is tailored to your organisation’s specific needs.

 

Scope

Our policy scope includes

  • A clear definition of harassment,
  • Clear procedures for reporting incidents of harassment,
  • A well-defined investigation process,
  • An appeal process,
  • Timelines
  • Remedial action and penalties,
  • Confidentiality protections for all parties involved,
  • A communication plan for the policy.

 

We will also work with your organisation to establish reasonable timelines for the investigation and conclusion of harassment cases, taking into consideration the complexity of the case, the resources of the organisation, and any legal or regulatory requirements. We will also develop an appeal procedure that is fair, transparent, and consistent with best practices.

Policies should ensure that reporting party and the accused are treated with fairness and respect during the investigation process, as it not only affects them but also the well-being of other staff. Strong policies create a culture of fairness, safety, and loyalty, leading to a positive work environment for all.

 

Roll Out & Training

In addition to developing a comprehensive workplace harassment policy, we can also help your organisation roll out the policy through targeted training programs. Our training programs are designed to educate HR professionals, managers, and staff on the policy’s content and procedures, as well as how to identify and prevent workplace harassment.

 

Our Clients & Expertise

We have helped clients draft policies from scratch as well as advised on changes to those with existing policies to bring them into line with best practices. Likewise we have helped many large corporates write a local policy in line with global guidelines and local law. Our clients have included universities and other tertiary education institutions, local corporates, and international corporates with local branches.

Let’s Talk

Our goal is to help you create a safe and respectful workplace where all employees feel valued and protected. If you’re looking to develop a workplace harassment policy that is both comprehensive and effective, come talk to us about how we may help.