Duration: 3.5 hours
First responders are the first formal point of contact for the employees regarding workplace harassment complaints. This workshop is designed for existing and future first responders nominated by the organisation. Practical advice on understanding workplace harassment, how to receive complaints, role & responsibilities and solution-based approach on resolving the complaints form the base of this programme. All this is done by encouraging and imbibing the spirit of sensitivity, clarity, and empathy during the process.