Building Trust through Empathic Communication

Suitable for: All levels
Format: In-person or Online (Zoom)
Recommended Duration: 3.5 hours

Through a compassionate communication process, this workshop helps build deep-seated trust within the organisation to help leaders and employees listen and communicate with empathy and compassion in order to understand the essence and need. Participants learn to respond in an affirmative and inclusive manner, as well as how to be compassionate in expressing their request as an invitation and responding with respect and empathy when someone says “no”.

For further information on this workshop, please contact us.

Cross-Culture Agility

Suitable for: All levels
Recommended Duration: 3.5 hours

Managed well, cultural diversity can unleash creativity, innovation and high-performance. But more often than not, it seems like conflict arising from cultural misunderstandings is the norm. Using the renowned Trompenaars’ 7 Dimensions of Culture profiling framework, this workshop introduces practical tools to understand, de-code and leverage cultural diversity for higher impact communication and decision-making.

For further information on this workshop, please contact us.

Diversity, Inclusion & Belonging

Suitable for: General staff/Managers/HR Practitioners
Recommended Duration: 3.5 hours

This workshop explores the many facets of diversity and how these impact interactions in the workplace in areas such as communication, negotiation, decision-making processes and teamwork. Participants examine various aspects of personal identity including background, cultural diversity, gender, age & ethnicity, and introversion & extroversion. This is a lively and interactive workshop that helps build stronger working relationships with greater awareness and appreciation for difference.

For further information on this workshop, please contact us.

Managing Unconscious Bias

Suitable for: General staff/Managers/HR
Recommended Duration: 3.5 hours

Our fully customisable Unconscious Bias workshops train participants to understand what unconscious bias is and where it stems from, helping them develop awareness to overcome their personal biases and develop a more diverse and inclusive workplace. We also help participants understand the business case for addressing unconscious bias in the workplace.

For further information on this workshop, please contact us.

Employee’s Guide to Managing Workplace Harassment

Managing Boundaries in the Workplace

Suitable for: General staff
Recommended Duration: 3.5 hours

This interactive workshop trains employees to recognise workplace harassment, and how to resolve potential workplace harassment situations. Participants learn how to respond to such situations in an assertive yet tactful manner and how to draw boundaries diplomatically.

For further information on this workshop, please contact us.

Manager’s Guide to Managing Workplace Harassment

Suitable for: Managers/HR
Recommended Duration: 4 hours

This advanced workshop trains managers on the fundamentals of recognising and avoiding workplace harassment, and equips them with knowledge of how to handle a complaint through fair, sensitive investigations and grievance handling. Participants are trained on how to avoid behaviours that might be construed as corporate bullying.

For further information on this workshop, please contact us.