Caroline Callow

Senior Organisational Development Facilitator and Trainer

An Occupational Psychologist by training, Caroline specialises in identifying bespoke opportunities for growth and change covering a broad range of topics including organisational and people development, talent management, leadership selection and assessment. She is equipped to navigate complex environments and draws from her leadership and management experience across the APAC region, Seychelles and UK.

An active member of Singapore’s OD Network, Caroline is skilled in making quick connections with people. She is committed to building high performing and respectful systems in which people achieve their fullest potential thereby improving employee experience whilst driving sustainable organisational gains.

Caroline is certified in Trompenaars Hampden-Turner Culture for Business and holds a Masters degree from Birkbeck, University of London. Registered with the British Psychological Society (BPS), she holds a license in the BPS’ psychological and psychometric test user (Level A and B).

Corinna Lim

Liyana Dhamirah

Business Operations Administrator

An author, entrepreneur and a productivity maven, Liyana Dhamirah helps busy professionals achieve their business goals in a simple and sustainable way.

With over fifteen years of experience in the technology business and retail industries, Liyana is naturally goal-orientated. Always committing 100 percent to her work, Liyana learned the hard way that working yourself to the bone is not viable. She went about finding new ways to achieve everything she wanted in life without the overwhelm, which included helping others to do the same.

Having juggled several key roles in her life, including being a mother of four beautiful children, Liyana has been central Liyana has been central to the ascends and drops of the roller coaster ride called life. As she has overcome obstacles in her own life, finding solutions is Liyana’s superpower.

“If life gives you lemons, you bake a lemon cheesecake, cut it into slices, package them well and sell them off.”

Her volunteer interests include working with the National Library Board of Singapore to help children find joy in reading, and befriending as well as distributing necessities to families in need.

Liyana is well known for her first book, Homeless: The Untold Story of a Mother’s Struggle in Crazy Rich Singapore.

Penelope Shone

Choo Phaik Ai

Senior Consultant & Trainer

Phaik Ai draws on more than 15 years of corporate leadership experience across the technology, arts, culture, tourism and media industries.

As the former GM (APAC and Middle East) for a leading UK-based cultural tourism business, Phaik Ai built and led a commercially successful regional team that saw revenue grow 5X during her tenure. It was during this time that she developed her passion for organisational and human capital development and became a champion of inclusive and compassionate leadership.

Other organisations she has worked at include Discovery Inc., National Arts Council of Singapore and the Greater London Authority.

Her love for languages has led her to work as an interpreter and translator in London and Singapore. Today, as a bilingual consultant and trainer, Phaik Ai advises and trains clients on their diversity and inclusion agenda, helping them to create a psychologically safe workplace where everyone thrives.

After living in the UK, Spain and Malaysia, Phaik Ai now calls Singapore home. She holds an MA in Media and Communications Management from Middlesex University, London.

Robin Rheaume