Caroline Callow

Senior Organisational Development Facilitator and Trainer

An Occupational Psychologist by training, Caroline specialises in identifying bespoke opportunities for growth and change covering a broad range of topics including organisational and people development, talent management, leadership selection and assessment. She is equipped to navigate complex environments and draws from her leadership and management experience across the APAC region, Seychelles and UK.

An active member of Singapore’s OD Network, Caroline is skilled in making quick connections with people. She is committed to building high performing and respectful systems in which people achieve their fullest potential thereby improving employee experience whilst driving sustainable organisational gains.

Caroline is certified in Trompenaars Hampden-Turner Culture for Business and holds a Masters degree from Birkbeck, University of London. Registered with the British Psychological Society (BPS), she holds a license in the BPS’ psychological and psychometric test user (Level A and B).

Corinna Lim

Yan Jiejun

Advisor on large scale transformation, organisation development, facilitator and executive coach

Jiejun has 16 years of experience in the People sector, financial services and international relations.

An internationally-certified facilitator and coach, Jiejun has designed customised in-person and virtual workshops for C-suite and teams across the private and public sector in Asia Pacific. She has 8 years of experience in the field and has designed and facilitated over 200 workshops and focus groups ranging from strategic alignment to team sessions on working style and culture diversity and inclusive team behaviours. She’s known for her customised and engaging sessions adapted to each client’s context and needs.

She has experience in engaging C-suite and employees in large-scale culture change to align to strategy and years of expertise in solving complex employee engagement issues. As an organisation development strategist and coach, Jiejun coaches leaders and teams in design thinking innovation to create great customer & employee experiences and in agile data & digital transformation. She enjoys applying positive psychology to create great human-centred workplaces that people love.

She has a law degree (occasionally useful) and from her previous life, expertise in financial services and international relations in the Monetary Authority of Singapore (regulator and central bank).

Penelope Shone

Choo Phaik Ai

Senior Consultant & Trainer
Phaik Ai draws on more than 20 years of corporate leadership experience across the technology, arts, culture, tourism and media industries.

As the former GM (APAC and Middle East) for a leading UK-based cultural tourism business, Phaik Ai built and led a commercially successful regional team that saw revenue grow 20x during her tenure. It was during this time that she developed her passion for organisational and human capital development and became a champion of inclusive and compassionate leadership.

Other organisations she has worked at include Discovery Inc., National Arts Council of Singapore and the Greater London Authority.

Her love for languages has led her to work as an interpreter and translator in London and Singapore. Today, as a bilingual consultant and trainer, Phaik Ai advises and trains clients on their diversity and inclusion agenda, helping them to create a psychologically safe workplace where everyone thrives.

After living in the UK, Spain and Malaysia, Phaik Ai now calls Singapore home. She holds an MA in Media and Communications Management from Middlesex University, London.

Robin Rheaume

Serene Tan

Research Associate

Serene is a researcher with a background in communications and psychology. Highly inquisitive by nature, she dives into every challenge and emerges with a head full of ideas and a heart fuelled by passion.

As a devout believer of evidence-based lifelong learning, Serene puts her analytical instinct to work through any endeavour.

From working in the Ministry of Social and Family Development to volunteering in the local branch of Narcotics Anonymous, Serene lives and searches for the great equalizer. One that rids humanity of our unsubstantiated biases is focused on highlighting the differences that
separate us. Instead, she is determined to bridge all gaps by demonstrating that our similarities are quintessential in collaborating on a path forward. Serene’s firm belief in story-telling as a learning medium sustains her faith that music and video games capture and translate the zeitgeist of the era into palatable bites. In her downtime, she is either composing instrumentals on the piano while adding twists with technology or traversing through another universe on the back of a mouse and a keyboard.

Aside from playing minion to her two cats, Serene also pores through texts of philosophers, both classical and contemporary alike. She maintains that history does not repeat, but will rhyme should we fail to understand its rich lessons.

Serene has a BA in Psychology from the University at Buffalo, State University of New York.

Sherlin Giri

Senior Facilitator & Trainer

Sherlin is a trainer, facilitator and educator of 25 years, with experience in both corporate and academic training. Since 2009, she has worked with the Association of Women for Action and Research (AWARE) to provide training and consultancy in Workplace Sexual Harassment, Comprehensive Sexuality Education and Media Literacy. She has contributed to curriculum design as well as represented the organisation as a panel speaker on local current affairs series Talking Point and On the Edge.

She lectured with Temasek Polytechnic from 2013-2019, covering core modules in critical thinking and design communication. She also facilitated forum theatre and has given talks at various Institutions of Higher Learning, including Yale-NUS, Nanyang and Republic Polytechnics and the Institutes of Technical Education (ITE). With COVID forcing all interactions online in 2020, she turned to webinars and presented as a panel speaker with the Ministry of Education (MOE), guiding parents with children transitioning to secondary school. Over the years she has also contributed articles and interviews to various magazines (MOE’s schoolbag.edu.sg, The Asian Parent and Sassy Mama SG) in the capacity of educator and parent.

Trained in neuro-linguistic programming, Sherlin applies various aspects of its principles in her instruction, especially in the area of effective communication. Her background in gender studies has honed her sensitivity to diversity, equity and inclusion, as has her experience volunteering with the underprivileged. She is also a ‘book’ for the Human Library of Singapore – advocating for the rights of single mothers and speaking up for the marginalised.

Sherlin Giri is a mother of 2 spirited teenagers.