Caroline Callow

Senior Organisational Development Facilitator and Trainer

An Occupational Psychologist by training, Caroline specialises in identifying bespoke opportunities for growth and change covering a broad range of topics including organisational and people development, talent management, leadership selection and assessment. She is equipped to navigate complex environments and draws from her leadership and management experience across the APAC region, Seychelles and UK.

An active member of Singapore’s OD Network, Caroline is skilled in making quick connections with people. She is committed to building high performing and respectful systems in which people achieve their fullest potential thereby improving employee experience whilst driving sustainable organisational gains.

Caroline is certified in Trompenaars Hampden-Turner Culture for Business and holds a Masters degree from Birkbeck, University of London. Registered with the British Psychological Society (BPS), she holds a license in the BPS’ psychological and psychometric test user (Level A and B).

Corinna Lim

Penelope Shone

Choo Phaik Ai

Senior Consultant & Trainer
Phaik Ai draws on more than 20 years of corporate leadership experience across the technology, arts, culture, tourism and media industries.

As the former GM (APAC and Middle East) for a leading UK-based cultural tourism business, Phaik Ai built and led a commercially successful regional team that saw revenue grow 20x during her tenure. It was during this time that she developed her passion for organisational and human capital development and became a champion of inclusive and compassionate leadership.

Other organisations she has worked at include Discovery Inc., National Arts Council of Singapore and the Greater London Authority.

Her love for languages has led her to work as an interpreter and translator in London and Singapore. Today, as a bilingual consultant and trainer, Phaik Ai advises and trains clients on their diversity and inclusion agenda, helping them to create a psychologically safe workplace where everyone thrives.

After living in the UK, Spain and Malaysia, Phaik Ai now calls Singapore home. She holds an MA in Media and Communications Management from Middlesex University, London.

Robin Rheaume

Serene Tan

Research Associate

Serene is a researcher with a background in communications and psychology. Highly inquisitive by nature, she dives into every challenge and emerges with a head full of ideas and a heart fuelled by passion.

As a devout believer of evidence-based lifelong learning, Serene puts her analytical instinct to work through any endeavour.

From working in the Ministry of Social and Family Development to volunteering in the local branch of Narcotics Anonymous, Serene lives and searches for the great equalizer – one that rids humanity of our unsubstantiated biases is focused on highlighting the differences that separate us. Instead, she is determined to bridge all gaps by demonstrating that our similarities are quintessential in collaborating on a path forward. Serene’s firm belief in story-telling as a learning medium sustains her faith that music and video games capture and translate the zeitgeist of the era into palatable bites. In her downtime, she is either composing instrumentals on the piano while adding twists with technology or traversing through another universe on the back of a mouse and a keyboard.

Aside from playing minion to her cats, Serene also pores through texts of philosophers, both classical and contemporary alike. She maintains that history does not repeat, but will rhyme should we fail to understand its rich lessons.

Serene has a BA in Psychology from the University at Buffalo, State University of New York and is currently pursuing her MSc in Psychology and Neuroscience of Mental Health at King’s College London.

Shalini Surandran

Junior Executive

Shalini is a Social Science student with a major in psychology. She has also been an intern with AWARE at the Sexual Assault Care Centre previously. Shalini is committed to issues such as racial inequalities and gendered violence, abuse and trauma in Singapore. Shalini believes in the values AWARE stands for and hopes to contribute to its mission of eradicating all forms of gender-based barriers.

She has also served as a Student Learning Advisor at her university, facilitating group discussions to help students with challenges faced in their respective courses. She was also part of the Peer Mentor team at her university, where she volunteered to assist students with their assignments. Shalini enjoys interacting with people and is a strong proponent of exercising empathy and emotional intelligence as relational work skills.

As a junior executive at Catalyse, Shalini wishes to deepen her insights as to what organizations do in order to promote diversity and inclusion as well as to learn more about the loopholes that exist within policies that influence workplace harassment and cultural challenges. Shalini also advocates for the importance of representation in organizations where minorities feel validated, creating a collaborative work environment where ideas are diverse and perspectives are varied.

Shalini is currently completing her final year studies in Bachelor of Social Science (Psychology) at RMIT University from Melbourne.